Frequently Asked Questions
Q: What are your office and access hours?
A: Our facilities are accessible 24/7. Remote office support is available from 9:30 AM to 5:30 PM, Monday through Friday.
Q: Do both locations offer RV and boat storage?
A: Yes! Both Curtis Court and West Avenue locations offer outdoor parking for boats and RVs. The Curtis Court location also offers indoor and powered parking options.
Q: Are the storage units secure?
A: Absolutely. Our facilities are fully fenced and gated, equipped with 24/7 security cameras, and feature secure entry points.
Q: Can I manage my account online?
A: Yes, we offer online bill pay and account management through our secure customer portal.
Q: What types of units are available?
A: We offer a range of unit types including drive-up access, temperature-controlled units, upstairs units with elevator access, and outdoor parking spaces.
Q: How do I rent a unit?
A: You can reserve and rent a unit online anytime or contact our support center during business hours for assistance.